Dental Clinic Assistant

Job Summary

We are looking for a meticulous and efficient Dental Clinic Back Office Assistant to handle administrative and operational tasks supporting smooth clinic functioning. The role involves managing doctor records, scheduling appointments, assisting in billing, maintaining inventory, and providing communication support.

Primary Duties

• Maintain detailed and accurate electronic records of doctors, including personal and medical information, and ensure proper filing of clinical documents.
• Manage clinic schedules by booking and confirming doctor installations and deliveries, tracking missed appointments, and organizing follow-up calls.
• Support billing by generating invoices, processing payments, collecting copayments, and verifying insurance coverage and basic claims processing.
• Oversee office and clinical inventory, reorder supplies as needed, and coordinate with dental laboratories and vendor representatives.
• Provide administrative assistance including responding to emails, answering phone calls, addressing general patient queries, and supporting clinical staff with paper documentation and reporting.

Required Qualifications and Experience

• Completion of high school or equivalent; possession of a relevant diploma or administrative certification is advantageous.
• Previous exposure to back-office administrative roles, ideally within medical or dental settings.
• Basic understanding of medical and dental terminology and familiarity with administrative office software.
• Proficient user of general computer tools such as Microsoft Office, Google Workspace, or healthcare practice management software.
• Excellent organizational skills, ability to multitask effectively, and strong written and verbal communication abilities.