Delivery Engagement Manager

About Capgemini

Capgemini stands as a worldwide leader in business and technology transformation, supporting organizations in accelerating their transition towards a digital and sustainable future. With a diverse team of 340,000 members across more than 50 countries and over 55 years of expertise, Capgemini delivers comprehensive services from strategy and design to engineering. It harnesses leading capabilities in AI, cloud, and data combined with deep industry knowledge to unlock technology value for businesses and society alike.

Role Overview

This position involves leading the complete delivery lifecycle for the Temenos T24 Upgrade and Core Banking Transformation initiatives. The incumbent will act as the central point of contact coordinating between the bank, Temenos, implementation partners, and relevant stakeholders to ensure consistent communication and alignment.

Key Responsibilities

• Direct the entire program encompassing scope, schedule, budget, quality assurance, risk mitigation, and delivery outcomes.
• Establish and manage program governance frameworks, including steering committees and executive-level reporting.
• Harmonize efforts across business, operational, technological, and PMO teams to secure effective execution.
• Oversee onshore and offshore delivery teams along with vendors and third-party contributors.
• Champion implementation of solutions across Temenos T24 modules and other banking systems.
• Govern integration with channels, payments platforms, digital banking, and enterprise applications.
• Lead data migration strategies, monitor execution, ensure reconciliation, and obtain business approvals.
• Supervise system integration testing (SIT), user acceptance testing (UAT), performance tests, readiness reviews, and defect management.
• Ensure adherence to regulatory compliance, audit protocols, security standards, and governance policies.
• Steer business readiness initiatives including organizational change management, training, and adoption by users.
• Coordinate cutover plans, conduct mock migrations and dress rehearsals, and manage production go-live execution.
• Administer hypercare support, stabilization efforts, and smooth transition to business-as-usual operations.
• Provide strategic leadership to drive successful business transformation and optimize program benefits.

Why Join Capgemini

Capgemini prioritizes diversity and inclusion, fostering an environment where employees can be authentic and are supported in achieving a healthy work-life balance. Embracing flexible and hybrid working models, the company creates a supportive culture for its workforce. Joining Capgemini means engaging with a vibrant community of innovators, entrepreneurs, and industry professionals, collectively exploring new ways to leverage technology for transformative business impact. Continuous learning and knowledge exchange are central to growth here, enabling employees to build skills that fuel client success and meaningful global innovation.