Data Scientist, Transparency & Observability - Trust and Safety

Overview

Join TikTok's Trust & Safety team dedicated to fostering a secure and reliable platform for billions globally by merging policy, technology, and operations to combat harmful content and promote a healthy online environment.

The Transparency & Observability Data Science unit focuses on developing robust data metrics and analytics that gauge the performance of enforcement systems, enhance internal decision-making, support transparency reports, and elevate data quality and interpretability.

Key Responsibilities

• Create comprehensive Trust & Safety metrics across diverse products and content classifications.
• Develop monitoring dashboards delivering actionable safety insights.
• Implement automated anomaly detection and alerting systems to promptly flag data and operational irregularities.
• Ensure data accuracy, timeliness, and reliability while resolving data discrepancies and reinforcing quality processes.
• Collaborate with engineering to enhance reliability and governance of data sources.
• Partner with cross-functional teams including Product, Engineering, Policy, Operations, and Data to build unified measurement standards.
• Innovate with AI-driven tools to monitor model effectiveness and assess their influence on platform safety.
• Translate complex datasets into strategic insights outlining risks and opportunities influencing platform safety.
• Contribute to long-term planning for observability and measurement enhancements within Trust & Safety.

Qualifications

• At least 5 years’ experience in Data Science, Analytics, Engineering, or related quantitative domains.
• Advanced SQL abilities and proficiency with large-scale data environments such as Hive or Spark.
• Strong coding skills in Python or R.
• Proven track record developing data quality, observability, or reporting systems.
• Expertise in designing metrics and implementing dashboards or reporting tools.
• Excellent analytical reasoning, problem-solving, and clear communication of technical information.
• Bachelor’s or higher degree in quantitative disciplines like Statistics, Computer Science, Mathematics, Engineering, or Economics.

Preferred Experience

• Background in Trust & Safety, content moderation, risk analysis, or compliance reporting.
• Hands-on experience building scalable observability or monitoring platforms.
• Knowledge of transparency reporting mandates such as the Digital Services Act or comparable regulations.
• Skills in anomaly detection, experimentation, causal inference, or time series analysis.
• Proven leadership in large-scale data quality initiatives.
• Experience collaborating with global, diverse teams.
• A passion for leveraging data to enhance online platform safety.

Additional Information

Given the sensitive nature of the content involved — including images, videos, and text that can cover bullying, hate speech, child safety, and depictions of harm — this position may expose staff to distressing materials. TikTok acknowledges the psychological and emotional challenges associated with this role and commits to supporting employee well-being through comprehensive, evidence-based wellness programs designed to foster health throughout their employment journey.

Company Profile

TikTok is the premier destination for short-form mobile videos, with a mission to inspire creativity and bring joy worldwide. Headquartered in Los Angeles and Singapore, the company operates additional offices in key cities including New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Work Culture and Values

TikTok champions creativity at its core and strives to create an inclusive, diverse workspace where innovative individuals come together to make a meaningful impact. The company values humility, curiosity, resilience, and a collaborative "Always Day 1" mindset to continually innovate and grow.

Diversity & Inclusion

Committed to a welcoming environment, TikTok values diverse perspectives and talents, aiming to reflect and respect the varied global communities it serves.