Data Center Logistics Technician

Overview

Join Microsoft as a Data Center Inventory & Asset Technician (DIAT) and engage in essential functions such as conducting cycle audits, managing inbound and outbound deliveries, coordinating vendor security escorts, and maintaining detailed delivery documentation. This role offers a chance to deepen expertise in inventory management systems, warranty handling, and secure destruction of data-bearing devices, with a clear pathway for career advancement.

Microsoft’s Cloud Operations & Innovation (CO+I) team underpins cloud services including Bing, Office 365, Xbox, OneDrive, and Azure, consisting of a global data center network across 32 countries operating over 200 facilities and millions of servers. The team values professional growth, providing training programs, career rotations, diversity and inclusion initiatives, and certifications.

Responsibilities

• Execute assigned tasks with attention to detail and raise issues during periods of high workload or escalations.
• Coordinate with suppliers to initiate warranty claims and manage processing of failed hardware devices, ensuring compliance with all relevant Service Level Agreements (SLAs) for Return Merchandise Authorization (RMA) items.
• Utilize process knowledge and independent judgment to perform duties with minimal supervision.
• Maintain precise and current records in inventory management databases and asset repositories.
• Carry out accurate physical inventory tracking and staging operations.
• Assist in reconciling and reporting discrepancies found in inventory counts.
• Perform secure destruction of data-bearing devices in line with company policies and SLAs.
• Inform management about stock shortages and escalate issues as appropriate.
• Adhere strictly to security protocols and data management policies.
• Demonstrate Microsoft’s core values and culture in daily work.

Requirements

• High school diploma combined with experience in warehouse, supply chain, IT inventory management, retail, or related fields; or equivalent practical experience.
• Ability to pass Microsoft Cloud Background Check at hiring and biannually thereafter.
• Preferred but not mandatory: Knowledge of IT or logistics warehouse environments and experience with operating heavy-load equipment such as forklifts and pallet jacks.

Additional Information

The position will remain open for a minimum of five days, with candidate selection on an ongoing basis until filled. Microsoft is committed to equal employment opportunity and embraces diversity and inclusivity in its workforce, ensuring accommodation needs are met during the application process.