Data Analytics Lead

About Tata Consultancy Services

Join Tata Consultancy Services (TCS) Asia Pacific and contribute to an organization dedicated to sustainable development and environmental responsibility. TCS embraces the Tata group philosophy of creating sustainable businesses that serve communities and protect the environment. Since 2022, TCS has achieved carbon neutrality across its operations throughout 11 countries, 12 delivery centers, and 18 offices in Asia Pacific. Committed to reaching net zero emissions by 2030, TCS integrates corporate sustainability into its triple-bottom-line focus on people, planet, and purpose. Its offices are designed with eco-conscious features that decrease carbon footprint and improve energy efficiency. Initiatives like paperless operations, energy-saving practices, and active employee involvement in sustainability are central to TCS's culture. Becoming part of TCS means engaging in innovation and excellence to help build a greener future through technology and talent.

Roles & Responsibilities

• Lead end-to-end delivery for Data Engineering, BI & Visualization, Data Science, Data Analytics, and Customer Insights.
• Establish foundational infrastructure including environments, disaster recovery plans, CI/CD pipelines, and platform monitoring tools such as SnowMonitor.
• Design and implement performance testing frameworks for data pipelines and reports.
• Manage the Data Science lifecycle, including production model maintenance, MLOps configuration, and orchestration pipelines.
• Build and oversee onshore and offshore teams, ensuring effective knowledge transfer from shadowing through to steady state.
• Coordinate with Customer Insights teams and external partners to integrate insights within Snowflake analytics platforms.
• Maintain operational documentation including Standard Operating Procedures (SOPs), runbooks, Known Error Databases (KEDB), architectural and design documents, and knowledge bases.
• Enforce IT Service Management (ITSM) processes, Change Advisory Board (CAB) governance, and change management practices.
• Conduct governance meetings regularly with SLA/KPI monitoring, risk oversight, and ongoing process improvements.
• Manage dependencies across multiple projects, including onboarding, access control, and mitigating delivery risks.
• Drive continuous improvement initiatives focusing on self-serve enablement, report rationalization, and optimizing cost and performance.

Key Skills

• Demonstrated leadership in Data Engineering, Business Intelligence/Visualization, Data Science, Data Analytics, Customer Insights, Data Governance, and automation initiatives.
• Practical experience working with Snowflake data platforms, dbt, Airflow orchestration, Azure Blob storage, Fivetran ingestion tools, Bitbucket version control, and Python scripting.
• Expertise in Power BI governance with CI/CD pipeline management; knowledge of MicroStrategy legacy systems support.
• Competency in metadata management, data quality best practices, and Master Data Management (MDM) governance.
• Familiarity with ITSM frameworks, SLA/KPI metrics, and service delivery operation models.
• Strong stakeholder engagement and vendor coordination abilities.
• Preferred experience with Microsoft Fabric's F64 capacity, Qualtrics for customer insights, Jira Service Management (JSM) and Jira software practices.
• Skill in performance testing of data pipelines and reporting systems is an advantage.

Why Join TCS

• Competitive salary tailored to the Australian market, including performance incentives and extensive employee benefits.
• Exposure to Australia's top enterprises and a global network offering access to leading technologies and practices.
• Supportive leadership culture that encourages innovation, values ideas, and fosters collaboration.
• Opportunities for long-term career progression with continuous learning, certifications, and mobility within the organization.
• Inclusive culture prioritizing diversity, respect, and meaningful contributions.
• Investment in professional development with structured learning programs and opportunities to work with emerging technologies.

Cultural Fit

• A passion for technology and transformational change.
• A spirit of curiosity, innovation, and ongoing learning.
• An enthusiasm for collaborative, purpose-driven teamwork.
• A motivation to deliver impactful results for clients, communities, and society.

Diversity and Inclusion

TCS promotes equal opportunity employment without discrimination based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or other legally protected characteristics. The company supports a diverse, equitable, and accessible workspace committed to social and environmental responsibility worldwide.