Cybersecurity Resident Engineer

Role Summary

TotalTECH Corporation is looking for a hands-on Cybersecurity Resident Engineer to join the customer's Cybersecurity team onsite in Riyadh, Saudi Arabia. This role involves providing ongoing technical support, enhancing deployed security systems, troubleshooting issues, and collaborating closely with implementation partners and external vendors for specialized assistance.

Key Duties

• Collaborate with the customer's cybersecurity team to handle daily operations, incident management, service requests, and planned changes.
• Administer and resolve issues in One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO systems.
• Oversee integrations involving Active Directory, various applications, servers, network equipment, and VPN platforms, investigating authentication and access challenges.
• Manage user provisioning, privileged access controls, multi-factor authentication policies, single sign-on integrations, and access review processes.
• Support Data Classification Systems (DCS) and Data Loss Prevention (DLP) including policy monitoring, incident analysis, reporting, and facilitating policy amendments.
• Conduct health assessments, analyze logs and alerts, and suggest necessary corrective measures.
• Work with product vendors and implementation partners to tackle advanced issues through to resolution.
• Document and maintain configuration details, operational procedures, incident reports, and knowledge transfer materials.
• Assist with testing, upgrades, disaster recovery drills, and onboarding of additional applications or systems.
• Provide regular status reports, identifying risks, recurrent problems, and opportunities for process improvements.

Minimum Qualifications and Experience

• Bachelor's degree in Computer Science, Cybersecurity, or a related discipline, or equivalent practical experience.
• A minimum of five years' practical experience supporting or implementing enterprise-level cybersecurity solutions.
• Proven hands-on expertise in managing One Identity IAM, Safeguard PAM, and Defender MFA environments.
• Experience administering miniOrange SSO and integrating enterprise applications.
• Solid understanding of Data Classification Systems and Data Loss Prevention architectures, policies, incident handling, and operational support.
• Strong familiarity with Active Directory, LDAP, Windows and Linux operating systems, networking, digital certificates, and authentication protocols such as SAML, OAuth 2.0, and OpenID Connect.
• Experience collaborating directly with customers’ technical and cybersecurity teams.
• Effective communication abilities, thorough documentation skills, and proficient issue management.

Preferred Experience

• Familiarity with Fortra DCS/DLP, Aruba ClearPass NAC, Oracle Audit Vault, Database Firewall, or similar security solutions.
• Knowledge of high availability setups, disaster recovery practices, and change management in enterprise settings.
• Industry-recognized product or cybersecurity certifications.