Cybersecurity Operations Senior

About DEFEND and the Role

DEFEND specializes in world-class cyber resilience by providing engineered solutions and expert frontline defense. As a Cybersecurity Operations Senior, you will leverage your technical expertise and seasoned judgment to enhance monitoring, investigation, and response capabilities, protecting clients and improving operational performance.

Key Responsibilities

• Provide security services actively by working collaboratively with internal teams and key stakeholders.
• Continuously monitor security alerts and events to detect potential threats and emerging risks.
• Conduct thorough triage, investigation, and analysis of alerts to evaluate severity, impact, and necessary response actions.
• Serve as a senior escalation contact for complex or high-risk security incidents.
• Perform threat scope and impact assessments, document detailed findings, and integrate threat intelligence into actionable insights.
• Review and contribute to customer reporting and operational documentation to ensure high quality.
• Support major incident response activities and participate in post-incident reviews and continual improvement initiatives.
• Mentor and share knowledge with other analysts to enhance team consistency and quality.
• Participate in a 24/7 on-call rotation to guarantee timely responses during critical security events.
• Maintain precise records of all security monitoring and incident resolution activities.

Required Skills and Experience

• Demonstrated expertise in threat detection and incident response.
• Experience in gathering and applying threat intelligence along with conducting threat hunting operations.
• Strong abilities in reporting, documentation, and clear communication to both technical and non-technical stakeholders.
• Proven skills in remediation and detailed investigation procedures.
• A cooperative mindset with willingness to support the wider team.

Technical Proficiencies

• Expertise in Microsoft Defender and Microsoft Sentinel platforms.
• Proficiency in KQL (Kusto Query Language).
• Experience in alert analysis and utilization of scripting & automation tools.
• Skilled in creating comprehensive reports.

Benefits and Culture

Joining DEFEND means contributing to a vision of a cyber resilient world with a company recognized as Microsoft's Global Partner of the Year 2025. DEFEND fosters growth through employee development, offering a collaborative and inclusive workplace encouraging creativity and innovation. Benefits include:

• 3.5% Kiwisaver contribution above base salary.
• Southern Cross Health Insurance coverage.
• Discounts on mobile and broadband services for employees and their families.
• Flexible hybrid work options.
• Allowance for home office setup.
• Access to Employee Assistance Program (EAP) for wellbeing support.

Diversity & Inclusion

DEFEND celebrates diversity and encourages individuals from underrepresented groups to apply, emphasizing support for applicants who may not meet every criterion but can contribute uniquely to the team.