Customer Support Executive
Chennai, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 17,000 – INR 19,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Silverlady Boutique based in Moggapair, Chennai is urgently seeking a Customer Support Executive to efficiently handle customer interactions and provide timely assistance.
Job Responsibilities
- Respond promptly and accurately to customer inquiries through WhatsApp, Instagram, or chat platforms.
- Monitor and address customer complaints on social media channels by offering support and solutions.
- Communicate updates about new collections, product availability, pricing, and sizing information to customers.
- Collect customer feedback and relay it back to the team for continuous improvement.
Required Skills and Qualifications
- Strong communication skills paired with effective problem-solving capabilities.
- Ability to manage multiple tasks simultaneously and maintain composure under pressure.
- Open to freshers who are motivated and eager to learn.
Compensation and Contact
The package offered ranges from ₹16,000 to ₹19,000 per month plus incentives.
Interested candidates can send their resumes to the HR email addresses provided. For further queries, contact Ms. Nirmala Devi at the listed phone number.
Additional Information
This is an urgent hiring requirement for a full-time role based on-site in Chennai.