Customer Support Executive - Hindi Web Chat in Telecom
Teleperformance Global Services Private Limited
Chennai, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 16,000 – INR 18,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Candidates who can read, write, and understand Hindi are eligible. Fresh graduates can apply. Immediate joiners preferred.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking a Customer Support Executive for a Hindi Web Chat Non-Voice process in the telecom sector. This opportunity is based in Chennai, Tamil Nadu, and requires immediate joiners comfortable working onsite in rotational shifts between 7:00 AM to 12:00 AM, with a 9-hour workday.
Key Responsibilities
- Respond to customer inquiries via email, chat, and web chat platforms efficiently.
- Provide timely and effective solutions to customer issues, ensuring customer satisfaction.
- Deliver high-quality customer support in English through chat.
Candidate Requirements
- Fluent in reading, writing, and understanding Hindi.
- Excellent verbal and written communication skills in both English and Hindi.
- Basic understanding of telecom industry processes is desirable.
- Proficient typing speed with accuracy.
- Ability to draft professional emails and handle customers effectively.
- Freshers are eligible to apply.
Additional Information
- Work shifts are rotational within the time frame of 7:00 AM to 12:00 AM.
- Only direct walk-in interviews are conducted; no prior appointment necessary.
- Monthly take-home salary is approximately ₹17,000, with a total CTC of ₹2.1 lakh per annum.
Skills
How they work
Communication
Attention to Detail
Customer Focus
Languages
Servicenow
General Electric