Customer Support Executive

About the Role

We are seeking dedicated Customer Support Executives for an international BPO setting based in Mumbai, handling US and UK clients. The position involves working in a fast-paced environment providing excellent assistance to customers.

Key Responsibilities

• Manage customer inquiries through phone calls, chats, and emails promptly and professionally.
• Effectively resolve issues while upholding high service standards.
• Accurately document all customer interactions for record-keeping.
• Adhere strictly to company policies and standard operating procedures.

Required Qualifications and Skills

• Strong command of English communication, both verbal and written.
• Open to both fresh graduates and experienced candidates.
• Demonstrate a customer-centric approach coupled with problem-solving capabilities.
• Availability and willingness to work in rotational 24x7 shifts.

Additional Information

• Location: Mumbai, Maharashtra, India.
• Shift Timings: Rotational 24-hour shifts.
• Working Days: 5 days per week with 2 rotational weekly offs.
• Salary Range: INR 20,000 to 60,000 per month, offering a competitive package.
• Prospects for professional growth within an international work setting.
• Comprehensive training and ongoing career development support provided.
• Dynamic and supportive work environment.

Contact Details

Interested applicants may reach out to Sadika at 81690 61495 for further information.