Customer Service Representative
Haridwar, Uttarakhand, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to any candidates holding a graduate degree.
- Resume
- Required to apply
Where you'll work
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Job description
About Galaxy Advertisers
Galaxy Advertisers is a prominent out-of-home (OOH) advertising firm operating in Uttarakhand. The company specializes in various advertising platforms including unipoles, hoardings, highways, petrol pumps, retail locations, LED screens, and digital branding, serving Uttarakhand and parts of Western Uttar Pradesh. They manage over 900 outdoor advertising sites to provide impactful brand visibility.
Role Overview
The position is for a Customer Service Representative based in Haridwar. This is a full-time, on-site role where the candidate will be responsible for managing client communications, collaborating closely with sales and operations teams, monitoring client requests, performing follow-ups, and ensuring a seamless customer journey throughout the entire advertising campaign process.
Qualifications and Skills
- Fluent communication abilities in both Hindi and English languages
- Prior experience in customer service or client management is preferred
- Strong skills in follow-up, coordination, and organization
- Basic proficiency in email communication, Excel or spreadsheet software, and PowerPoint presentations
- Experience or knowledge in advertising or media sectors will be considered an advantage
- Applicants must hold a graduate degree in any discipline
Minimum education
Bachelor's Degree
Industry
Advertising