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Customer Service Representative

Galaxy Advertisers

Haridwar, Uttarakhand, India · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Education
Any graduate
Eligibility
Open to any candidates holding a graduate degree.
Resume
Required to apply

Where you'll work

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Job description

About Galaxy Advertisers

Galaxy Advertisers is a prominent out-of-home (OOH) advertising firm operating in Uttarakhand. The company specializes in various advertising platforms including unipoles, hoardings, highways, petrol pumps, retail locations, LED screens, and digital branding, serving Uttarakhand and parts of Western Uttar Pradesh. They manage over 900 outdoor advertising sites to provide impactful brand visibility.

Role Overview

The position is for a Customer Service Representative based in Haridwar. This is a full-time, on-site role where the candidate will be responsible for managing client communications, collaborating closely with sales and operations teams, monitoring client requests, performing follow-ups, and ensuring a seamless customer journey throughout the entire advertising campaign process.

Qualifications and Skills

  • Fluent communication abilities in both Hindi and English languages
  • Prior experience in customer service or client management is preferred
  • Strong skills in follow-up, coordination, and organization
  • Basic proficiency in email communication, Excel or spreadsheet software, and PowerPoint presentations
  • Experience or knowledge in advertising or media sectors will be considered an advantage
  • Applicants must hold a graduate degree in any discipline

Minimum education

Bachelor's Degree

Industry

Advertising

Skills

Tools & software

Microsoft Excel required Microsoft PowerPoint required

How they work

Communication Organisation Customer Focus Dependability

Languages

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