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Customer Service Representative
Kailua-Kona, Hawaii, United States · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 11 seconds ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
Join our airport-based team as a Customer Service Associate, delivering a warm and helpful atmosphere for travelers at rental locations.
Responsibilities
- Welcome and greet customers promptly and courteously.
- Manage and organize customer queues efficiently to maintain smooth flow.
- Guide customers to appropriate facilities and answer their questions professionally.
- Maintain a positive travel experience through attentive and excellent customer service.
Qualifications and Skills
- Possession of a valid driver's license is mandatory.
- Basic proficiency with computer operations is required.
- Capability to work outdoors and sustain standing or walking for extended durations.
- Ability to safely operate a variety of vehicles.
- Flexibility to work varied shifts as needed.
- Previous retail or direct customer service experience is advantageous but not compulsory.
Benefits and Perks
- Comprehensive on-the-job training provided.
- Paid time off available to support work-life balance.
- Medical and dental insurance coverage.
- Access to flexible spending accounts to manage healthcare expenses.
- Participation in a 401(k) retirement savings plan.
- Employee discounts on vehicle rentals and purchases.
- Note: Specific perks may differ depending on employment status and location.
Additional Information
This role requires physical presence at the airport location; remote work options are not offered. Success in this position depends on strong teamwork, a dedication to customer-focused service, and fostering a positive work environment.
How they work
Teamwork & Collaboration
Adaptability
Customer Focus
Digital Literacy