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Customer Service Representative
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Graduate / Undergraduate
- Eligibility
- Individuals who have completed graduation or are undergraduates, both freshers and experienced, proficient in English plus two regional languages, are eligible to apply. Candidates must be willing to work onsite.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are looking for a dedicated Customer Service Representative to join our team in Bengaluru. The role involves managing customer interactions with professionalism and providing effective solutions to their queries.
Key Responsibilities
- Handle inbound customer calls and address their questions.
- Deliver relevant information and resolve issues efficiently.
- Record all customer conversations accurately.
- Refer complex problems to appropriate departments as necessary.
- Adhere to established customer service protocols.
- Ensure consistent communication and uphold service excellence.
Candidate Requirements
- Graduate or undergraduate degree holders.
- Open to both fresher and experienced applicants.
- Proficiency in English plus any two regional languages.
- Strong verbal communication abilities are mandatory.
- Good listening aptitude and customer handling skills.
- Basic computer literacy.
- Willingness to work onsite at the Bengaluru office.
Minimum education
Bachelor's Degree
How they work
Communication
Customer Focus
Accountability
Digital Literacy
Languages
Servicenow