Customer Service Representative
Modbury North, South Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Applicants must be Australian citizens eligible to obtain Government Security Clearance.
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Embark on your career journey as a Customer Service Representative (CSR) at Datacom, where you will develop essential skills in problem-solving, effective communication, and delivering excellent service. This role offers you the opportunity to obtain a Government Security Clearance to support key clients nationwide in Australia.
Opportunities at Datacom
Begin with practical experience in our customer contact center while earning a Certificate III in IT. Explore diverse career paths in Customer Experience such as People Leadership, Quality and Knowledge Management, and Workforce Management through our acclaimed leadership and development academy, which also offers pathways into technology roles. Your professional growth starts here.
Candidate Profile
- Excellent attention to detail
- Patience and empathy in customer interactions
- Effective team collaboration and communication skills
- Reliability and punctuality
- Fundamental computer literacy, including a typing speed of at least 20 words per minute
- Eligibility to obtain security clearance (restricted to Australian citizens)
Work Schedule
Our operations run Monday through Friday from 7:00 AM to 7:30 PM on a rotating roster basis, averaging 37.5 hours per week across five working days. Work schedules are provided two weeks in advance.
About Datacom
Datacom stands as one of the largest Information Technology professional services providers in Australia and New Zealand. Despite our size, we maintain a dynamic, agile environment with a close-knit culture, driven by our people’s unique energy. If you seek meaningful employment with clear career advancement, comprehensive training, and ongoing development, we encourage you to apply.