Datacom

Customer Service Representative

Datacom

Modbury, South Australia, Australia · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Australian citizens who can obtain Government Security Clearance.
Resume
Required to apply

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Job description

Role Overview

Embark on your career path as a Customer Service Representative (CSR) at Datacom, gaining essential skills in problem-solving, communication, and delivering high-quality service. This position includes obtaining a Government Security Clearance to work with valued clients throughout Australia.

Career Development

At Datacom, we provide more than just employment – you will gain practical experience in our customer contact centre while completing your Certificate III in IT. Explore diverse career opportunities such as People Leadership, Quality and Knowledge Management, and Workforce Management through our renowned leadership and development academy, which also offers routes into technology roles.

Candidate Profile

  • Demonstrates meticulous attention to detail
  • Exhibits patience and genuine empathy
  • Works well collaboratively and communicates effectively
  • Dependable and punctual
  • Proficient in basic computer tasks with a typing speed of at least 20 words per minute
  • Eligible to obtain Australian Government Security Clearance (must be an Australian citizen)

Work Conditions

The role operates Monday through Friday, between 7:00 AM and 7:30 PM on a rotating roster. The average weekly hours total 37.5 across five days, with schedules provided two weeks in advance.

About Datacom

Datacom stands as one of Australia and New Zealand’s leading providers of IT professional services, maintaining an agile and dynamic small business culture despite its size. Our unique energy stems from our people, creating a welcoming environment from your first interaction.

Opportunities

If your aim is meaningful employment with real opportunities for career growth, enriched by exceptional training and development, we encourage you to apply.

Skills

How they work

Communication Teamwork & Collaboration Problem Solving Attention to Detail Work Ethic Customer Focus Emotional Intelligence Digital Literacy
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