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Customer Service Executive

Mykess

Vadodara, Gujarat, India · Full Time

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Experience
Any
Salary
INR 12,500 – INR 17,500 / month
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
12th Pass
Eligibility
Candidates who have completed 12th grade, Diploma holders, or those with 10th plus 2 years ITI qualification are eligible to apply.
Resume
Required to apply

Where you'll work

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Job description

Job Description

As a Customer Service Executive, you will manage customer inquiries, requests, and complaints through both inbound and outbound calls. Your role involves delivering accurate information and proposing effective solutions to satisfy customer needs.

Qualifications

  • Minimum of 12th grade pass
  • Diploma holders are eligible
  • Candidates with 10th and 2 years of ITI are also considered

Computer Skills

  • Basic familiarity with computers is essential
  • Ability to operate and navigate computer systems efficiently
  • Typing speed of at least 20 words per minute with 80% accuracy is mandatory

Shift Details

  • For female candidates: Any nine-hour shift between 6 AM and 8 PM, including a one-hour break
  • For male candidates: Any nine-hour shift between 12 PM and 12 midnight, including a one-hour break

Compensation

  • For Gujarati-speaking candidates: Total compensation up to ₹16,825 per month, inclusive of PF and ESIC
  • For candidates fluent in Marathi and English: Total compensation up to ₹17,500 per month, inclusive of PF and ESIC

Additional Information

Immediate joining candidates will be preferred for this role.

Minimum education

Higher Secondary (Class 12)

How they work

Communication Problem Solving Attention to Detail

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