Globiva

Customer Service Executive II

Globiva

New Delhi, Delhi, India · Full Time

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Experience
1+ yrs
Salary
INR 125,000 – INR 275,000 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Graduate or Undergraduate
Eligibility
Graduation not required; suitable for graduates, undergraduates, and freshers with relevant skills.
Resume
Required to apply

Where you'll work

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Job description

Job Overview

Globiva, a prominent Business Process Management firm serving sectors such as banking, insurance, manufacturing, telecommunications, travel, hospitality, e-commerce, and retail, is urgently seeking Customer Service Voice Process Executives to join their team in New Delhi.

Candidate Criteria

Open to graduates and undergraduates, with at least one year of experience in customer service preferred. Freshers with excellent English communication skills and adeptness in customer handling for voice-based processes are also encouraged to apply.

Compensation and Shift Details

  • Experienced personnel can expect a salary up to ₹24,000 CTC.
  • Freshers are offered salaries up to ₹20,000 CTC.
  • Male candidates will work rotational shifts.
  • Female candidates will work day shifts.
  • Employees receive one rotating weekly off day.

Role Responsibilities

  • Addressing and resolving customer queries via inbound calls.

Application Process

Candidates can apply through walk-in or virtual interviews. Interested applicants are advised to contact HR Mohit via phone or WhatsApp at 7834810608 for further details.

Minimum education

Bachelor's Degree

How they work

Communication Customer Focus

Languages

Servicenow

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