Globiva

Customer Service Executive

Globiva

Gurugram, Haryana, India · Full Time

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Experience
Any
Salary
INR 16,500 – INR 17,500 / month
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Graduation Not Required
Eligibility
Applicants of any educational background including undergraduates and graduates are welcome to apply; freshers and experienced candidates can apply provided they have strong English communication skills.
Resume
Required to apply

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Job description

About Globiva

Globiva is a prominent Business Process Management firm delivering value through innovative approaches and operational excellence across domains like banking, financial services, insurance, manufacturing, telecommunications, travel, hospitality, e-commerce, and retail.

Job Overview

This entry-level position welcomes both freshers and experienced applicants with excellent English communication skills. Candidates with undergraduate or graduate backgrounds are eligible.

Key Responsibilities

  • Respond promptly and effectively to customer inquiries via phone, email, social media, and chat platforms.
  • Handle and resolve customer complaints or concerns professionally and in a timely fashion.
  • Keep comprehensive knowledge of company products to expertly address customer questions.

Compensation

For freshers, the in-hand salary is ₹16,500, and for experienced candidates, it is ₹17,500 per month.

Application Process

Interviews will be conducted both virtually and via walk-ins. Interested candidates may contact the HR Executive Chhaya via call or WhatsApp at 7303138421.

Minimum education

Bachelor's Degree

Languages

English
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