RONA

Customer Service Associate - Pro Loader

RONA

Winnipeg, Manitoba, Canada · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Eligibility
This position welcomes applications from all qualified candidates without discrimination based on race, color, religion, sexual orientation, gender, nationality, age, disability, or other protected statuses. Candidates requiring accommodations during the interview and assessment are encouraged to c…
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Job description

About the Role

Join RONA’s dedicated team where passion and commitment to community service drive every day. Our corporate and affiliated dealer stores, under banners such as RONA+, RONA, and Dick’s Lumber, are focused on supporting both DIY enthusiasts and contractors with tailored product and service options ranging from neighborhood hardware stores to big box formats.

Your skills and ideas will be valued here, contributing to a thriving organization while pursuing career growth and skill development in a supportive workplace environment.

Job Responsibilities

  • Welcome customers warmly and ensure they have a positive shopping experience.
  • Help customers load their purchased products into carts or vehicles efficiently.
  • Provide support by retrieving and collecting shopping carts throughout the parking area as needed.
  • Offer assistance to customer service and checkout personnel when required.
  • Return any merchandise left at the returns desk to its appropriate department promptly.
  • Keep up to date with store promotions and flyers to better assist customers.
  • Adhere strictly to store policies covering loss prevention and workplace health and safety.
  • Perform other duties essential for maintaining smooth store operations.

Qualifications and Skills

  • Strong aptitude for delivering exceptional customer service.
  • Capable of working independently in a dynamic, fast-paced retail setting.

Additional Information

RONA promotes an inclusive, safe working environment fostering work-life balance and growth opportunities. Employees benefit from exclusive discounts, insurance coverage (subject to eligibility), annual salary reviews, and access to virtual healthcare services via the GreenShield+ telemedicine platform.

New hires receive comprehensive training and there are programs supporting students and community involvement. If selected for an interview, candidates can request accommodations to support accessibility needs throughout the recruitment process.

RONA values diversity and inclusion and welcomes applicants regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected classification.

Industry

Retail

How they work

Communication Teamwork & Collaboration Attention to Detail Adaptability Customer Focus Independence
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