Customer Service Assistant

About the Role

We are seeking a Hospitality Assistant to represent our brand by delivering excellent customer service at Restaurant Associates. This full-time position involves working 40 hours per week as part of a dedicated team that values pride in their food, brand, and people.

Key Responsibilities

• Warmly welcome and attend to guests to ensure they leave satisfied
• Provide service to customers ensuring a smooth, personalized experience
• Be well-informed about the menu to offer helpful recommendations
• Uphold a positive brand image for Compass Group UK&I
• Adhere strictly to food handling and hygiene protocols
• Follow health and safety regulations diligently

Ideal Candidate Profile

• Passionate about delivering excellent service with a friendly demeanor
• Proactive in making decisions that benefit customers
• Strong team player with effective communication skills
• Motivated to excel in the role
• Capable of performing well under pressure

Benefits

• Participation in contributory pension scheme
• Opportunities for career growth via Career Pathways and MyLearning programs
• Quick access to a Digital GP and additional healthcare benefits for you and your immediate family
• Exclusive travel discounts with popular providers including TUI, Expedia, and Booking.com
• Discounts on groceries at major retailers like Tesco, Sainsbury's, and Morrisons
• Cinema ticket savings of up to 44%
• Cash rewards redeemable across multiple brands
• Free wellness, mindfulness, and exercise classes
• Ability to share offers and discounts with friends and family

About Us

Restaurant Associates is dedicated to delivering exceptional hospitality through food, beverage, and service. We work closely with partners and clients to offer remarkable dining experiences across the UK, including in prestigious cultural and heritage locations. We foster a workplace environment where diversity is celebrated, and every individual is empowered to reach their potential.