Customer Relationship Specialist

About the Company

Radius is a progressive, global firm dedicated to delivering best-in-class sustainable mobility, connectivity, and technology solutions. With a 30-year track record in Ireland, Radius operates the DCI network, a leading provider of fuel cards, ensuring comprehensive site coverage across the country in partnership with key collaborators.

Role Overview

We seek a personable and customer-centric professional skilled at building relationships. This role involves engaging newly onboarded Fuel Card customers, guiding them through the initial setup, and supporting their needs effectively.

Key Responsibilities

• Serve as the primary contact for new customers, ensuring their expectations are met and exceeded.
• Promote the full range of Radius products to strengthen customer loyalty and build enduring partnerships.
• Customize communication strategies to align with individual customer preferences and requirements.
• Collaborate proactively with team members to support overarching business objectives.
• Assist with other portfolios when necessary, consistently delivering excellent support.

Candidate Profile

• Strong communication ability to build rapport across diverse customer groups.
• Confident in managing and enhancing customer relationships with a focus on satisfaction.
• Proficient in using Microsoft Office applications.

Additional Information

Radius offers opportunities for professional growth and advancement in various directions. Our competitive benefits include:

• Bonus program
• Pension contributions
• Healthcare support
• Company incentive schemes
• Employee recognition initiatives
• 25 days annual leave plus bank holidays

We embrace equal opportunities and are committed to diversity and inclusion, ensuring an accessible recruitment process with accommodations available upon request.

Recruitment Notice

Unsolicited CVs from recruitment agencies will not be considered, and agency fees are not applicable unless authorized through our Talent Team and submitted via our Applicant Tracking System.