Customer Delivery Driver - Macclesfield Hibel

Role Overview

Join Tesco as a Customer Delivery Driver based in Macclesfield, where you will become the friendly face representing Tesco to customers during their deliveries. This position is about delivering excellent service alongside driving, involving physical activity and a variety of tasks. You'll mostly operate independently throughout your shifts, supported by a team back at the base when needed.

Working Hours

• Sunday: 5 PM to 11 PM
• Monday: 5 PM to 11 PM
• Thursday: 5 PM to 11 PM
• Friday: 5 PM to 11 PM

Key Responsibilities

• Maintain cleanliness and orderliness of your vehicle, trays, and work area to ensure customers receive their orders in impeccable condition.
• Load the delivery van safely and perform necessary checks to confirm it is roadworthy and dependable.
• Communicate clearly and kindly with customers about any changes to their orders such as substitutions or short-dated products while facilitating refunds as needed to keep experiences positive.
• Handle all items carefully, treating each order with great care to uphold quality and customer confidence.
• Deliver orders punctually within assigned time slots, providing warm, genuine service at customers' doorsteps to make them feel valued.

Candidate Requirements

• Develop strong teamwork and cooperative relationships with colleagues to ensure excellent service for customers.
• Be personable and friendly in interactions with both customers and coworkers.
• Adapt swiftly to customer demands and embrace changes both on the road and at the store.
• Hold a valid UK, EU, or EEA driving licence (full or automatic) for at least one year, with no more than three penalty points.

Benefits and Perks

• A minimum guaranteed 16 hours per week with roles available from 12 hours weekly.
• Starting hourly pay of £14.18, rising to £15.45 in stores within the M25; some locations may add extra payments.
• Holiday entitlement beginning at 20 days plus a personal day, increasing to 22 days after 12 months, along with Bank Holidays.
• Flexible working arrangements are available from the first day of employment.
• Staff receive a 10% discount with the Colleague Clubcard, increasing to 15% on pay-day weekends, with a complimentary second card to share with family.
• Access to complimentary wellbeing services supporting mental, physical, and life health.
• Life insurance worth five times your salary and a pension scheme with company contributions up to 7.5%.
• Access to various benefits including discounts, share options, and a cycle-to-work scheme.
• Uniform provided alongside policies supporting employees through important life moments.

About Tesco

Tesco aims to be the preferred shopping destination for customers by serving communities and the planet responsibly and sustainably. The company fosters diversity, equity, and inclusion, ensuring everyone feels welcome and able to bring their authentic selves to work. Tesco is recognized as a Disability Confident Leader and offers an inclusive recruitment process with accessibility support available upon request. Flexible working conversations are encouraged during the application.