- Experience
- Any
- Salary
- GBP 14 – GBP 15 / hour
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
As a Customer Delivery Driver, you will represent Tesco on the road, connecting directly with customers at their homes. This position requires more than just driving; it involves assisting customers and delivering exceptional service with a positive attitude. The job is hands-on and physically engaging, offering varied tasks every shift. While much of the work is conducted independently, you will have the support of managers and teammates at the base when needed.
Your work schedule includes shifts on Fridays and Saturdays from 12:30 PM to 11:00 PM.
Key Responsibilities
- Maintain cleanliness and organization of your van, trays, and workspace to ensure every delivery arrives in excellent condition.
- Safely load the vehicle and perform all necessary checks to confirm it is safe and reliable for deliveries.
- Communicate clearly and kindly with customers regarding any order adjustments, substitutions, or nearing expiration items, providing refunds as appropriate to maintain a smooth experience.
- Handle all products carefully, treating each order with respect to uphold quality and trust.
- Deliver orders punctually within designated time slots, offering warm and attentive service at the doorstep to foster customer satisfaction and loyalty.
Required Qualifications and Skills
- Ability to cultivate strong team relationships to promote a supportive work environment and excellent customer service.
- Approachable and friendly demeanor with both customers and colleagues.
- Adaptability to respond promptly to evolving customer demands and changes faced on the road and at the store.
- Possession of a full or automatic UK, EU, or EEA driving license held for a minimum of 12 months, with no more than three penalty points.
Compensation and Benefits
- Starting wage at £14.18 per hour, increasing to £15.45 in stores located within the M25; some locations may provide additional pay incentives.
- Guaranteed minimum of 16 work hours per week; opportunities for roles starting from 12 hours are also available.
- Annual holiday entitlement beginning at 20 days plus a personal day, rising to 22 days after one year, excluding bank holidays.
- Flexible work arrangements available from the first day of employment.
- 10% Colleague Clubcard discount, increasing to 15% on pay-day weekends, with a second card for family sharing.
- Access to complimentary wellbeing services supporting mental, physical, and general life health.
- Life insurance covering five times your salary and a pension scheme with employer contributions up to 7.5%.
- Additional perks include diverse benefit options, discounts, share schemes, and cycle-to-work programs.
- Uniform provision and supportive policies to assist during important life events.
About Tesco
Tesco aims to be the favorite shopping destination for every customer, dedicated to serving communities and contributing positively to the planet through responsible and sustainable actions. The company values diversity, equity, and inclusion, striving for all individuals to feel represented and comfortable bringing their authentic selves to work. Tesco supports flexible working arrangements and offers an inclusive, accessible recruitment process, being recognized as a Disability Confident Leader.