Customer Delivery Driver - Doncaster Extra

Role Overview

As a Customer Delivery Driver at Tesco, you will be the essential link between the store and customers, delivering their orders right to their doorstep with professionalism and a friendly attitude. The role requires physical activity and offers a dynamic work experience, with shifts varying day to day. You will mainly work independently on the road, supported by managers and teammates when needed.

Working Hours

• Sunday: 7:00 PM to 11:00 PM
• Monday: 7:00 PM to 11:00 PM
• Friday: 7:00 PM to 11:00 PM
• Saturday: 7:00 PM to 11:00 PM

Key Responsibilities

• Maintain cleanliness and orderliness of the delivery van, trays, and workspace to ensure customer orders arrive in perfect condition.
• Load the van safely and carry out thorough checks to ensure the vehicle is roadworthy and reliable for deliveries.
• Communicate effectively with customers about any order changes, substitutions, or nearing expiry items in a polite and reassuring manner, facilitating refunds when necessary to enhance customer satisfaction.
• Handle all products with care to protect quality and uphold customer trust.
• Deliver orders punctually within scheduled customer time slots, offering warm, natural service that leaves customers feeling appreciated.

Candidate Requirements

• Foster strong team relationships with colleagues to build a positive and cooperative working environment.
• Exude a warm, welcoming demeanor toward both customers and coworkers.
• Adapt quickly to changing customer demands and embrace flexibility in working conditions both on the road and at the store.
• Possess a valid full UK/EU/EEA driving licence (manual or automatic) held for at least one year, with no more than three penalty points.

Benefits and Compensation

• Competitive hourly pay starting at £14.18, rising to £15.45 within M25 locations; some sites may add extra payments.
• A guaranteed minimum of 16 working hours weekly, with some roles offering 12 hours.
• Starting holiday entitlement of 20 days plus a personal day, increasing to 22 days after 12 months, in addition to bank holidays.
• Flexible scheduling options available from the first day of employment.
• 10% colleague discount increasing to 15% during pay-day weekends, with an additional card to share with family members.
• Access to complimentary wellbeing services supporting mental and physical health.
• Life insurance coverage worth five times your salary and a competitive pension plan with contributions up to 7.5% matching.
• Various employee benefits including discounts, share schemes, and cycle-to-work programs.
• Company-provided uniform and supportive policies for life’s significant moments.

Company Values and Inclusion

Tesco is dedicated to being customers’ preferred shopping option and commits to responsible, sustainable practices benefiting people, communities, and the planet. It actively promotes diversity, equity, and inclusion so that all individuals feel valued and able to express themselves fully. Flexibility in working arrangements is supported to accommodate different life circumstances. Tesco is recognized as a Disability Confident Leader and ensures an accessible recruitment process for all applicants.