Customer Delight Officer
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 16,500 – INR 25,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Open to freshers and experienced candidates with fluency in English, Hindi, and Kannada and strong communication skills. Immediate joiners are preferred.
- Resume
- Required to apply
Where you'll work
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Job description
About Vertex Group and Position Overview
Vertex Group of Companies seeks Customer Delight Officers to work from their Novel Tech Park office located on Hosur Road, Silk Board area in Bangalore. The role involves managing customer interactions with an emphasis on excellent communication skills to ensure a positive service experience.
Responsibilities
- Address and resolve customer queries effectively.
- Support customers by understanding and assisting with their requests.
- Deliver smooth, satisfying customer experiences consistently.
- Maintain professionalism in all customer communications.
- Adhere to company policies, process guidelines, and quality standards.
- Meet or exceed assigned performance and productivity goals.
Candidate Requirements and Eligibility
- Applicants can be freshers or experienced professionals.
- Fluency in English, Hindi, and Kannada languages is mandatory.
- Strong verbal communication and customer handling capabilities.
- Basic computer literacy is required.
- A positive mindset and commitment to customer satisfaction are essential.
- Preference for candidates able to join immediately.
Compensation and Additional Details
The monthly salary ranges from ₹16,500 to ₹25,000 depending on experience and interview outcomes. The role offers prospects for career advancement within the company.
Work is strictly from the office location at Novel Tech Park, Hosur Road, Silk Board, Bangalore.