Customer Consultation Specialist

Job Overview

Smart Lion Private Limited is seeking motivated and customer-oriented individuals for the role of Customer Consultation Specialist based in Vadodara, Gujarat. This position involves direct customer interaction, problem resolution, and multitasking within a dynamic team environment.

Key Responsibilities and Skills

• Communicate clearly and effectively, both verbally and in writing.
• Understand and interpret customer queries accurately.
• Apply logical reasoning and analytical thinking to address issues.
• Maintain speed and precision in task execution.
• Manage and prioritize multiple responsibilities efficiently.
• Handle customer interactions with strong problem-solving abilities.
• Possess foundational computer literacy and adept typing skills.
• Collaborate well within a team setting.
• Adapt to 24×7 rotating shift schedules and business needs.

Candidate Profile

• Holds any graduate degree.
• Open to both freshers and applicants with experience up to 6 years.
• Demonstrates good communication and typing proficiency.
• Comfortable with basic computing tasks.
• Willing to work in rotational shifts and flexible to company requirements.
• Exhibits responsibility, customer centricity, and adaptability.

Compensation and Work Conditions

• Monthly salary ranges from ₹16,000 to ₹22,000, supplemented by other allowances.
• Initially requires in-office attendance at Vadodara location.
• Potential for work-from-home arrangement after three months, contingent on performance and company policies.