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Customer Care Supervisor
Moneylicious Investments and Consulting Services
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 15,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join Moneylicious Investments and Consulting Services as a Customer Care Supervisor based in Koramangala, Bengaluru. This role focuses on delivering exceptional customer support in the financial services domain.
Key Responsibilities
- Respond to customer inquiries via phone, chat, and email.
- Provide clear, accurate, and prompt resolutions to customer issues.
- Ensure a superior customer experience by adopting a customer-first mindset.
- Take ownership of problems and resolve them with professionalism.
- Manage difficult customer interactions with composure and efficiency.
- Explain financial concepts in a straightforward, understandable way.
- Maintain effective communication and coordination with different teams.
Additional Information
Applicants interested in this opportunity are invited to submit their updated resumes via the phone number 9321289376.
How they work
Communication
Teamwork & Collaboration
Problem Solving
Customer Focus
Stress Management