Customer Care Executive

Overview

We are seeking a Customer Care Executive to join our team full-time in Mumbai. This role involves managing customer interactions through outbound calls to resolve queries efficiently. Both freshers and experienced candidates are welcome.

Responsibilities

• Confidently manage customer communications and service.
• Conduct outbound calls to customers to provide solutions and address inquiries.
• Utilize basic computer skills to perform job functions.

Requirements and Eligibility

• Good communication abilities in both English and Hindi.
• Open to candidates with no prior experience as well as experienced individuals.

Shift and Work Schedule

The working hours are from 10:00 AM to 7:00 PM with rotational weekly offs.

Compensation and Benefits

• Monthly salary ranging from 19,000 to 24,000 INR, depending on interview performance.
• Fixed incentive of 1,500 INR plus an attendance bonus of 500 INR.
• Additional performance-based incentives and employee benefit programs.
• A supportive and conducive work environment.