Customer Care Executive
Calibehr Business Support Services Private Limited
Mumbai, Maharashtra, India · Full Time
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- Experience
- Up to 2 yrs
- Salary
- INR 14,000 – INR 21,000 / month
- Openings
- 20
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Candidates who have completed their graduation and possess up to two years of experience, including freshers, are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Calibehr Business Support Services Private Limited is urgently seeking Customer Care Executives to join their team based in Thane West, Mumbai. This opening includes 20 available positions designed for graduates who are either freshers or have up to two years of experience. The compensation ranges from ₹14,000 to ₹21,000 monthly, in addition to Provident Fund benefits.
Key Responsibilities
- Address and resolve customer complaints and queries efficiently.
- Document, categorize, and monitor customer issues to ensure resolution.
- Liaise with store personnel and internal departments for prompt problem-solving.
- Maintain detailed records of complaints for reference and analysis.
- Compile and submit Management Information System (MIS) reports on a weekly, biweekly, and monthly basis.
Candidate Qualifications
- Graduation degree is required.
- Freshers and applicants with up to 2 years of relevant experience are encouraged to apply.
- Strong verbal and written skills in English are essential.
- Good customer service orientation and problem-solving ability.
- Competent with MS Word and MS Excel applications.
- Ability to follow up and coordinate effectively with various teams.
Minimum education
Bachelor's Degree