Customer Care Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 13,000 – INR 18,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Customer Care Executive at Jeena Sikho Lifecare Limited in Bengaluru, you will engage with patients and customers through inbound and outbound calls to provide assistance and information related to healthcare services.
Key Responsibilities
- Manage both incoming and outgoing calls to support patients and customers effectively.
- Deliver detailed information regarding various medical services and procedures offered.
- Arrange and confirm patient appointments systematically.
- Promptly address customer questions and resolve any concerns or issues.
- Keep precise and up-to-date records of conversations and customer interactions.
- Conduct follow-ups with patients and healthcare professionals to gather feedback and ensure satisfaction.
- Adhere strictly to healthcare regulations and confidentiality protocols to protect sensitive information.
Industry
Hospitals & Health CareSkills
How they work
Communication
Problem Solving
Attention to Detail