Customer Assistant

Role Overview

Embark on a valuable career journey with Boots Ireland as a Customer Assistant. Whether you are entering the workforce for the first time or bringing prior retail experience seeking new challenges, this position offers a chance to develop your skills and grow your career.

Key Responsibilities

• Provide supportive and attentive service to customers by engaging with them, answering queries, offering product advice, suggesting alternatives, and assisting with shopping needs.
• Promote awareness of in-store deals and initiatives to enhance customer knowledge and satisfaction.
• Contribute to the smooth operation of the store by ensuring products are properly presented on the sales floor, delivering efficient till service, and managing stock in storage areas.
• Collaborate with shop colleagues to maintain a clean, organized, and welcoming store environment that reflects brand pride.

Required Attributes

• Ability to thrive in a fast-paced, varied work environment.
• Strong communication and active listening skills.
• Team-oriented mindset valuing cooperation and collaborative working relationships.
• Understanding of how attentive actions make meaningful differences during customer interactions.
• A commitment to represent Boots positively and assist customers in finding suitable products.

Preferred Experience

• Previous experience in customer service or retail is beneficial but not essential.

Employee Benefits

• Membership in a pension plan (Personal Retirement Savings Account, PRSA).
• Partially paid maternity leave.
• Discretionary annual bonus opportunities.
• Significant employee discounts on products.
• Flexible benefits scheme tailored to individual needs.

Additional benefits and flexibility options are available and vary by role. Specific eligibility criteria apply.

Equal Opportunity Statement

Boots is committed to fostering an inclusive and supportive workplace where diversity is embraced and everyone is encouraged to be their authentic selves and develop fully.

Next Steps

Qualified candidates will be invited for an interview at the store within 14 days of application. Boots supports flexible working arrangements including part-time and job share options and offers reasonable adjustments throughout the recruitment process to accommodate applicants’ needs.