Customer Assistant - Inchicore Express

About the Role

At Tesco Ireland, we take pride in offering customers a vast range of products, from groceries to clothing, household items, and financial services. We provide extensive job opportunities across our stores in the UK and Ireland, seeking individuals passionate about delivering excellent customer service. We believe in supporting one another and providing opportunities for personal growth, making Tesco a rewarding place to work. Employment is contingent upon providing bank account details before starting.

Key Responsibilities

• Consistently prioritize customers and consider their needs in all activities.
• Build relationships with customers and serve them with pride and dedication.
• Maintain product availability and service readiness at all times.
• Handle merchandise carefully to uphold quality and ensure customers receive items in optimal condition.
• Keep sales floors and back areas clean, organized, and tidy continuously.
• Apply training by following departmental routines and processes accurately.
• Comply with company policies and uphold health and safety procedures.
• Support colleagues by assisting in various departments when required, beyond core responsibilities.

Candidate Requirements

• Deliver natural, friendly customer service including smiling, greeting, and assisting customers proactively.
• Demonstrate commitment and hard work towards customers, teammates, and department goals.
• Effectively prioritize tasks to meet customer needs successfully.
• Adapt flexibly and remain resilient amid changing business demands.
• Follow verbal and written instructions reliably.
• Show punctuality and dependability consistently.
• Maintain a neat and professional appearance at all times.

Benefits and Perks

• Competitive salary package.
• Participation in a bonus scheme (subject to eligibility).
• Access to Virtual GP service offering confidential online medical consultations and prescriptions; family members residing at the same address can access the service at a reduced rate.
• 24/7 Employee Assistance Programme providing emotional support and wellbeing services for employees and their families under the Wellbeing First approach.
• Colleague Clubcard discounts including 10% off in stores and online, monthly weekend discounts up to 15%, biannual 20% discounts, and ongoing 20% off F&F clothing; some discounts extend to family members with a second Clubcard.
• Life Assurance coverage.
• Eligibility for Pension Plan, Save As You Earn Scheme, and other financial benefits subject to entry requirements.
• Paid family leave, Bike to Work scheme, Long Service Awards, and Commuter Scheme available.

About Tesco Ireland

Tesco has been operating in Ireland since 1997, with over 190 stores and employing in excess of 13,000 people nationwide. We support local suppliers and communities extensively, champion sustainability, and strive to be a responsible business. Our inclusive culture encourages diversity and values each employee's uniqueness, fostering an environment where everyone is welcome and supported.

Inclusive Recruitment Process

Tesco is committed to diversity and provides accessibility support throughout the recruitment process. Candidates requiring accommodations can request assistance to ensure a fair and inclusive experience.