Customer Assistant

About the Role

Joining as a Customer Assistant offers an excellent chance whether you're starting your first job or bringing retail experience seeking fresh challenges. You will be based on site reporting to the Assistant or Store Manager. Your duties may include operating tills, advising customers on products, or assisting in the back shop.

Key Responsibilities

• Assist customers by attentively listening, responding to their questions, offering product advice, suggesting suitable items, or providing shopping baskets to enhance their experience.
• Become familiar with in-store promotions and loyalty schemes and actively promote these to customers to enhance their shopping value.
• Support store operations ensuring products are well-displayed, provide efficient checkout service, and help manage stock in storage areas.
• Collaborate with teammates to maintain a clean, attractive store environment that creates a positive shopping atmosphere.

What You Need to Bring

• Ability to thrive in a dynamic setting and adapt swiftly to varied tasks.
• Strong communication and active listening skills to engage effectively with customers and colleagues.
• A team-oriented mindset fostering cooperation and a supportive work culture.
• Understanding that small gestures in customer interaction significantly impact overall experience.
• A motivation to proudly represent the Boots brand and aid customers in selecting the best products for their needs.

Desirable Qualifications

• Though not essential, prior experience delivering quality customer care and service is advantageous.

Benefits

• Access to pension plans (PRSA).
• Partial paid maternity leave provisions.
• Eligibility for discretionary annual bonuses.
• Attractive employee discount schemes.
• Participation in a flexible benefits program tailored to employee needs.

Additional Information

The company promotes an inclusive and supportive work environment valuing diversity and individual potential. Adjustments during the hiring process are available upon request to enable candidates to perform at their best. Successful applicants can expect an in-store interview invitation within two weeks. While the role is posted as full-time, options for part-time or job-sharing are negotiable during recruitment.