Customer Assistant

Overview

Joining the team as a Customer Assistant offers an excellent chance to build valuable experience, whether you are starting your career or seeking a fresh retail challenge. This position involves working onsite under the direction of the Assistant or Store Manager, participating in various retail activities such as operating tills, advising customers, and managing stock.

Key Duties

• Provide attentive support to customers by understanding their needs, answering inquiries, offering helpful product advice, and suggesting additional items or assisting with baskets.
• Familiarize yourself with in-store promotions and schemes to effectively communicate and promote these offers to customers.
• Ensure the smooth operation of the store by maintaining product displays, handling checkout processes efficiently, and managing stockroom inventory.
• Collaborate with team members to uphold a clean and welcoming store environment that fosters pride and a positive shopping experience.

Required Qualifications and Attributes

• Capable of thriving in a dynamic and fast-paced retail environment.
• Excellent communication and listening skills to engage effectively with customers and colleagues.
• Strong team player who actively contributes to a cooperative team atmosphere.
• Attentive to details, understanding that small actions significantly impact customer satisfaction.
• Motivated to represent the Boots brand proudly and assist customers in selecting suitable products.

Preferred Experience

• Previous experience in customer service or customer care is advantageous but not mandatory.

Employee Benefits

• Access to pension membership through a PRSA scheme.
• Partially paid maternity leave entitlement.
• Eligibility for a discretionary annual bonus.
• Generous discounts on products for employees.
• Flexible benefits program tailored to individual needs.

Additional Employer Information

The employer fosters an inclusive and supportive working culture that values diversity and inclusivity, aiming to help everyone perform at their best. Reasonable accommodations are available during the application and interview process to support candidates.

Next Steps

Successful candidates will be contacted for an in-store interview approximately within two weeks of application submission. The employer is open to discussing flexible working arrangements such as part-time or job share even for roles advertised as full-time.