Customer Assistant

About the Role

This Customer Assistant position offers a wonderful opportunity whether you're just starting your career or have prior retail experience and seek a fresh challenge. You will work onsite under the supervision of the Assistant or Store Manager, performing a variety of tasks including operating tills, advising customers, and supporting stockroom operations.

Key Responsibilities

• Assist customers by listening attentively, answering questions, offering expert product advice, recommending additional items, and providing shopping baskets to improve their experience.
• Become knowledgeable about in-store promotions and loyalty schemes and actively promote them to customers.
• Support store operations by ensuring the correct products are displayed, delivering efficient till service, and aiding in stockroom management.
• Collaborate with colleagues to maintain a clean, attractive, and well-presented store environment that customers and staff can take pride in.

Candidate Requirements

• Adapt well in a fast-paced, varied work setting.
• Communicate clearly and be an active listener.
• Enjoy working cooperatively within a team to foster a positive dynamic.
• Understand the importance of small actions in creating excellent customer interactions.
• Have a genuine enthusiasm to represent the Boots brand and assist customers in finding the right products.
• Customer service experience is advantageous but not essential, as full training is provided.

Benefits

• Participation in pension scheme (PRSA).
• Partially paid maternity leave.
• Potential to receive discretionary annual bonuses.
• Attractive employee discount program.
• Flexible benefits package tailored to individual needs.

Additional Information

Boots is committed to fostering an inclusive and supportive work environment where every employee can be themselves and reach their full potential. We welcome diversity and promote equal opportunity for all colleagues.

Applicants may be invited to an in-store interview within two weeks of applying. Part-time and job-share arrangements are considered for full-time roles. Reasonable accommodations during application and interview processes are available upon request.