Critical Facilities Technician

About Vantage

Vantage is a global leader providing power, cooling, protection, and connectivity solutions to major hyperscalers, cloud providers, and large enterprises. Operating across North America, EMEA, and Asia Pacific, Vantage pioneers innovative data center design that enhances reliability, energy efficiency, and sustainability while offering scalable environments to meet rapid market demands.

Site Operations Department

The Site Operations team manages the mechanical and electrical systems, building upkeep, and overall performance of all data modules in the data centers. Staffed around the clock, the team ensures operational excellence and business continuity for both the campus and customer facilities. Preventative and corrective maintenance are tracked and planned through a Computerized Maintenance Management System (CMMS), with a culture focused on engaging directly with customers and maintaining infrastructure reliability.

Role Overview

The Critical Facilities Technician plays a pivotal role in the operations team, upholding high standards in maintaining some of the industry's most efficient data center infrastructure. This role involves working closely with other electrical and mechanical engineers to perform maintenance and repairs, prioritizing uninterrupted service for customers.

Key Responsibilities

• Operate, monitor, and maintain facility systems including electrical, mechanical, and building controls, responding promptly to abnormal conditions.
• Execute maintenance tasks with thorough planning, preparation, and accurate reporting to ensure top quality.
• Maintain infrastructure reliability to guarantee continuous service and energy efficiency.
• Use Building Management Systems (BMS) and conduct regular walkthroughs to verify system performance and condition.
• Follow shift patterns and utilize appropriate personal protective equipment as required.
• Conduct authorized electrical, mechanical, or security interventions in compliance with local regulations and certifications to protect people, property, and service continuity.
• Collaborate with IT and Controls departments to ensure proper operation of the site’s BMS.
• Work alongside contractors to develop and implement preventive maintenance schedules, coordinating with service providers while minimizing risks and ensuring accurate documentation.
• Manage supplier and vendor operations using CMMS and Change Management processes, ensuring safety, cleanliness, and comprehensive reporting.
• Perform necessary repair and maintenance tasks promptly.
• Support implementation of improvement initiatives and small projects.
• Participate in crisis management planning, testing, and execution for site-specific emergency procedures.
• Contribute to regular site audits and reviews assessing service continuity and risk analysis.

Qualifications and Skills

• Technical education at an advanced technician or engineer level in areas such as electrical systems (generators, UPS, low voltage), climate control, or cooling.
• Experience working in data centers or comparable technical environments.
• Broad technical knowledge focused on operation, maintenance, and inspection of critical systems.
• English language skills at intermediate (B1) level or higher, capable of communication on routine topics and situations.
• Knowledge of fire protection and physical security systems (e.g., access control, video surveillance, intrusion detection) or central building management systems is beneficial.
• Strong communication abilities with both internal teams and external stakeholders.
• Problem-solving aptitude with a detail-oriented approach and commitment to task follow-up.
• Experience with standard office software and specialized systems such as BMS and CMMS.
• Ability to successfully complete background checks is mandatory.

Physical Requirements

• Ability to ascend and descend ladders, stairs, scaffolding, ramps, poles, and similar structures.
• Capability to lift and move objects both vertically and horizontally.
• Comfort working under raised flooring of different heights with maneuverability.

Work Culture and Benefits

Vantage fosters a respectful, ego-free environment emphasizing mutual support, recognition, and enjoyment in work. The company rewards dedicated and efficient performance with competitive compensation exceeding industry standards. Employees benefit from comprehensive health, welfare, retirement, and paid leave packages. Additional opportunities for training, development, and community contribution are provided throughout the year.

Additional Information

Applicants who do not meet all the listed qualifications but align with company values are encouraged to apply. Vantage is an Equal Opportunity Employer and does not accept unsolicited resumes from search firms; fees will not be paid if candidates are hired without a formal agreement. Background checks are a prerequisite for employment.