Credit Controller

About the Role

This position offers an excellent chance for an individual who excels at building strong relationships, ensuring precision, and delivering results in a dynamic financial setting. The primary responsibility is to safeguard cash flow and reduce the risk of bad debts by managing the full credit control cycle. Key tasks include daily allocation of customer payments, performing account reconciliations, generating statements and invoices as necessary, and managing automated payment reminders.

Establishing and upholding robust customer relationships is critical, requiring a proactive yet professional and courteous approach to debt collection that also prioritizes a positive customer experience. The role involves monitoring overdue debts across the assigned portfolio's businesses, providing vital reporting, and making informed recommendations.

Key Responsibilities

• Processing and allocating customer payments accurately every day
• Engaging customers to resolve payment challenges and improve collections while maintaining excellent relationships
• Preparing customized updates and comprehensive summary reports for relevant internal stakeholders
• Documenting all collection activities within the Credit Collection system in real-time
• Ensuring strict adherence to credit policies and payment terms
• Investigating invoice and payment discrepancies within the Accounts Receivable ledger and advising on resolutions
• Participating in regular reviews of the accounts receivable ledger and following up on action items
• Escalating significant or unresolved overdue debts to senior management when necessary
• Informing pertinent departments if a customer enters administration and aiding in the claims process
• Conducting account reconciliations and swiftly resolving invoice disputes

Candidate Profile

• Preferably possesses a finance background
• Demonstrated experience in Credit Control or Accounts Receivable in a professional setting
• Skilled in Microsoft Excel and other Office suite applications
• Familiarity with Netsuite or Microsoft Dynamics 365 considered a substantial advantage
• Strong written, verbal, and interpersonal communication abilities
• Good understanding of accounts receivable principles and processes
• Experience performing reconciliations on disputed accounts in AR ledgers
• Committed to achieving excellence, embracing innovation, and driving continuous improvement

About Vela APX

Vela APX operates as part of Constellation Software Inc., publicly traded on the Toronto Stock Exchange (CSU). The company acquires, manages, and develops specialized software firms worldwide, offering strategic support and financial stability. Based in Brisbane, Vela APX delivers finance, HR, payroll, and administrative services to numerous software enterprises across Australia, New Zealand, India, UK, Japan, US, and Singapore.

Why Work with Vela APX?

• Flexible hybrid work arrangements promoting a healthy work-life balance
• Access to numerous professional growth and development opportunities
• A comprehensive benefits package including bonus schemes, group superannuation plans, employee referral programs, share purchase plans, and employee assistance programs