Credit Control Analyst

About the Role

As a Credit Control Analyst, you will oversee credit risk management, collections, and resolving payment queries for a vital customer portfolio, aimed at enhancing working capital efficiency. You will champion improvements in processes, promote automation, and ensure precise reporting to help the team consistently meet monthly collection goals.

Key Responsibilities

• Manage dispute resolution processes collaboratively with Sales and Customer Service teams, adhere to strict service level agreements to prevent dispute escalation, and reduce aged unallocated cash.
• Assess credit holds and independently make order release decisions within predefined authority limits, balancing commercial needs against credit exposure risks.
• Perform financial risk assessments and review credit limits for both new and existing customers periodically, using third-party risk information and financial statements to prepare approval recommendations.
• Supervise account balances to ensure adherence to credit limits and payment terms through strategic engagement with stakeholders.
• Promptly address and rectify unallocated cash and unapplied receipts to maintain accurate customer sub-ledger records reflecting real-time credit exposure.

Qualifications and Skills Needed

• At least one year’s experience in Accounts Receivable or Credit Control functions.
• Certification or diploma education minimum.
• Fluent in English with strong verbal and written communication abilities.
• Strong numerical and analytical skills with advanced expertise in Google Workspace (Sheets, Docs) and/or Microsoft Excel.
• Practical experience working with ERP systems such as Oracle, Fusion, or Microsoft Dynamics, along with knowledge in credit risk evaluation.

Additional Information

The position is based at the Shared Service Centre in Cork, Ireland, and follows a hybrid working policy.

Employee Benefits

• Financial and health benefits including healthcare contributions, a pension scheme, and eye care support.
• Access to an Employee Assistance Programme and onsite trained mental health peer ambassadors to support wellbeing.
• Generous vacation policies with incremental days based on tenure plus two additional company holidays.
• Flexible working arrangements and family-friendly policies to support work-life balance.
• Professional development opportunities including paid professional memberships, dedicated time for training, and ACCA accredited training programmes.
• Onsite parking availability.
• Participation in various community and social initiatives such as Sports & Social Club, Sustainability, Diversity, Equity & Inclusion, Wellness Teams, a CSR day supporting local charities, and other company-driven activities.

Company Information

Avery Dennison is a global leader in materials science and digital identification solutions with offices in over 50 countries and approximately 35,000 employees. The Cork site supports multiple business divisions and offers an inclusive, innovative workplace that values diverse teams and continuous career growth. The company commits to equal opportunity employment, diversity, equity, and inclusion.

Equal Opportunity and Accessibility

All qualified candidates will be considered regardless of protected characteristics. The company offers accommodations for applicants who require assistance with the hiring process.

Pay Transparency

Salary ranges are competitive and based on qualifications, experience, and other factors. The company reserves the right to adjust salaries as permitted by law.