Credit & Collections Analyst

About Logitech and Role Overview

Logitech is a global company that encourages positive impact and individual flexibility. We are currently hiring a Global Collections Analyst to join our Cork, Ireland team in a hybrid role requiring a minimum of two days onsite each week. This role is perfect for proactive, organized, and analytically skilled individuals eager to contribute to a dynamic and fast-paced collections team.

Primary Responsibilities

• Conduct proactive assessments and investigations to ensure timely collection of outstanding receivables, meeting Logitech's quarterly cash collection goals.
• Act as the main liaison for accounts receivable inquiries and issues for a designated customer portfolio spanning AMR and EMEA regions.
• Possess thorough understanding of business models and transactions to manage and resolve customer disputes or queries end to end.
• Become adept at using customer portals to manage interactions, uncover issues, and speed up payments.
• Apply effective collection techniques and negotiation skills to enhance cash flow and foster positive customer financial relationships and experiences.
• Analyze data trends to assess customer payment behavior and identify root causes of issues.
• Collaborate with internal teams including Finance, Sales, Legal, and Supply Chain to develop collaborative strategies removing payment obstacles.
• Work closely with the Credit Risk team to highlight potential concerns.
• Carry out fiscal close procedures within the order to cash cycle as needed.
• Deliver management reporting on an ad hoc basis.
• Identify and implement process improvements and automation opportunities within the collections workflow.

Key Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a closely related field.
• Minimum three years of experience in a Collections or Order to Cash role within a large organization.
• Customer-focused with outstanding communication skills, both written and oral, paired with solid analytical, problem-solving, and project management capabilities. The role involves frequent interaction across all organizational levels and customer sites.
• Detail-oriented, highly organized, self-motivated, and capable of independently working toward quarterly collection targets.
• Comfortable handling large datasets; able to analyze and present data meaningfully to management.
• Experience working with Oracle R12/ERP systems.
• Advanced proficiency in Microsoft Excel.
• Knowledge of Excel macros and Robotic Process Automation (RPA) is advantageous.

Additional Information

Logitech promotes a culture of collaboration and inclusivity, supporting remote work alongside in-office presence under a hybrid model. We value diversity and encourage candidates who may not meet every listed qualification but believe they fit the role to apply. Comprehensive and competitive benefits are offered, supporting physical, financial, emotional, intellectual, and social wellbeing.

All applications are considered without discrimination based on race, gender, age, religion, sexual orientation, gender identity, nationality, veteran status, disability, or any other protected status.

If you require accommodations during the application process or need an alternative method to apply, please contact our support team for assistance.