Counter Sales Executive

Job Overview

We are seeking a Counter Sales Executive to warmly welcome and guide customers, offering knowledgeable assistance during their shopping experience. The role focuses on fostering strong customer relationships, promoting product sales, and ensuring a seamless transaction process.

Key Responsibilities

• Greet customers and direct them efficiently within the store.
• Employ friendly and anticipatory communication to meet and exceed client needs.
• Provide accurate advice and information to assist customers with their purchases.
• Build and nurture client connections to drive sales growth.
• Maintain strong relationships with existing customers to encourage repeat business.
• Ensure product racks are well-stocked and visually appealing, manage product returns effectively.
• Accurately forward customers' purchase orders to the designated department promptly.
• Address and resolve customer complaints professionally to uphold loyalty.
• Communicate ongoing discounts and special deals to customers.
• Offer comprehensive after-sales support to enhance customer satisfaction.
• Manage inventory levels and collect customer data to support sales strategy.