Coordinator

About Officeworks

Officeworks is dedicated to bringing outstanding customer experiences to life, with a strong commitment to both its customers and community. As a Retail Department Leader (Coordinator) at the Newcastle West store, you will play a pivotal role in guiding the team to deliver excellence and foster teamwork in a lively, encouraging environment.

Role Overview

• Deliver exceptional customer service, ensuring every individual has a satisfying shopping journey.
• Inspire and motivate your team to exceed sales targets and key performance indicators.
• Provide training and development opportunities to help your team evolve into retail experts.
• Oversee inventory management to maintain adequate product availability for customers.
• Create a visually appealing and safe shopping environment.
• Collaborate closely with other store leaders and departments to achieve store-wide goals.

Candidate Profile

• Proven experience in retail leadership with a passion for delivering top-tier customer experiences.
• Excellent communication skills to connect effectively with team members and customers.
• Strong leadership capabilities to cultivate a high-performing team ready to tackle challenges.
• Ability to handle fast-paced, dynamic settings and prioritize tasks efficiently.
• Eagerness to be hands-on and ensure smooth daily operations.

Company Culture and Benefits

Officeworks values inclusivity and offers a supportive work atmosphere where everyone is encouraged to thrive. Benefits include:

• Flexible working arrangements to help balance professional and personal life.
• Generous discounts across Officeworks and associated Wesfarmers brands like Geeks2U, Bunnings, Kmart, and Target.
• Access to a benefits program offering exclusive discounts on entertainment, travel, lifestyle, and health.
• Support through the Growing Families Policy during significant family milestones.
• Focus on safety, mental health, and well-being with access to an Employee Assistance Program and other initiatives.
• A Flexible Public Holidays Policy that respects cultural and religious diversity.
• Comprehensive learning and development opportunities for career advancement.
• Potential career growth within the wider Wesfarmers Group.

Diversity and Inclusion

Officeworks strives to reflect the communities served by fostering a safe and inclusive workplace that embraces people of all ages, cultural backgrounds (including Aboriginal and Torres Strait Islander peoples), abilities, and members of the LGBTQI+ community.