Coordinator - Events

Position Overview

As an Events Coordinator, you will work closely with group coordinators or hosts before events to ensure all details and arrangements meet expectations. You will review and interpret banquet event orders to familiarize yourself with guest information, setup requirements, timelines, specific guest preferences, buffet and action station details, and respond to any special banquet requests. Following up to ensure all banquet arrangements have been properly executed will also be part of your responsibilities.

Key Responsibilities

• Collaborate with group coordinators or hosts pre-event to make introductions and confirm arrangements.
• Analyze banquet event orders to extract detailed information on guest needs and event setup.
• Address and fulfill any special requests related to banquet events, ensuring compliance.
• Adhere strictly to company safety and security policies, report unsafe conditions, and complete required safety training and certifications.
• Maintain a professional personal appearance and uphold confidentiality and protection of company assets.
• Greet all guests warmly according to company standards, anticipate their service needs, and express genuine thanks.
• Communicate clearly and professionally, including telephone etiquette.
• Build and sustain positive team relationships, supporting shared goals.
• Ensure that quality standards and expectations are consistently met.
• Perform physical tasks such as standing, sitting, walking throughout shifts, lifting objects up to 25 pounds, and navigating various physical work environments safely.
• Carry out additional reasonable duties as assigned by supervisors.

Educational and Experience Requirements

The position requires at least a high school diploma or GED equivalent and a minimum of one year experience in a related role. No supervisory experience or specific certifications are required.

Additional Information

This role is located at Liberation Road Airport City, Accra, Ghana and is a full-time, non-management position within the Event Management category. Marriott International is committed to an inclusive culture valuing diversity, and does not discriminate based on protected status. JW Marriott, part of Marriott's luxury portfolio in this community-focused, high standards hospitality environment, offers extensive opportunities for personal and professional growth, emphasizing well-being and a supportive workplace culture.