Contract Supervisor - Resource Recovery

Overview

Christchurch City Council invites applications for the role of Contract Supervisor within the Resource Recovery team. This key position is charged with overseeing the kerbside collection services throughout Christchurch and Banks Peninsula, ensuring efficient service delivery aligned with Council standards.

Team Responsibilities

The Resource Recovery team champions the management and implementation of waste management contracts and projects in Christchurch and Banks Peninsula. The team’s efforts are crucial in providing dependable, efficient services to the community while advancing the Council's goals for resource recovery and waste reduction.

Role Focus and Duties

This role centers on managing day-to-day operations of the kerbside collection contract to guarantee delivery meets agreed service levels and key performance indicators. The Contract Supervisor is expected to foster and sustain productive relationships, monitor and audit contractor performance, advise stakeholders technically and practically, manage contractual expenditures, and collaboratively seek improvements to service quality.

Key Responsibilities

• Establish and nurture strong partnerships with contractors, internal teams, and stakeholders.
• Oversee contractor performance, ensuring compliance with contractual and operational standards.
• Provide expert guidance to internal and external parties regarding contract execution.
• Control contract spending to secure optimal value for the Council.
• Conduct regular audits focusing on quality, compliance, and contractor performance, addressing identified concerns.
• Identify potential service enhancements and collaborate with contractors to implement improvements.

Candidate Profile

Ideal candidates will exhibit excellent organizational and analytical abilities, demonstrate confidence in managing diverse stakeholder relationships, and thrive in dynamic operational settings while prioritizing safety, service excellence, and cost efficiency. A strong dedication to resource recovery principles is essential to support sound decision-making benefiting the community.

Candidate Qualifications and Experience

• Possess a relevant tertiary qualification or equivalent practical experience in contract supervision, asset or waste management, or a related discipline.
• Experience in waste or environmental services or similar operational environments.
• Strong background in contract management, with skills in monitoring, auditing, and compliance.
• Proficient in relationship management and communication with diverse groups including contractors and customers.
• Competent in analytical problem-solving to investigate and resolve operational issues effectively.
• Advanced proficiency in Microsoft Office and other business systems pertinent to contract and performance management.

Employee Benefits

• Opportunities for professional development and training.
• Flexible work arrangements, including options for remote work, variable work hours, and additional leave purchase.
• Chance to collaborate across various Council departments and projects.
• Access to staff wellness programs, retail discounts, and other employee benefits.
• A workplace culture that values collaboration, continuous improvement, and community impact.

Additional Information

The Council is devoted to fostering a diverse and inclusive workplace and encourages all interested applicants to apply, even if their experience does not perfectly match all job requirements. Reasonable accommodations are available throughout recruitment to support candidates.

Working Hours: 37.5 to 40 hours weekly
Employment Type: Permanent Full-Time
Work Location: Primarily at Te Hononga, Christchurch City Council Civic Offices, 53 Hereford Street
Salary Range: NZD 96,465 to 107,183 annually for a 40-hour week, dependent on candidate qualifications and organizational standards.
Application Deadline: October 16, 2026
Applications may be assessed as received, with interviews possibly conducted before the close date, and early job closure reserved.