Configurator L4

About the Role

This position involves configuring and maintaining software and technology components related to Wipro's client projects. The individual will collaborate with various business functions to gather and validate configuration requirements, ensuring they align with client demands, and will be responsible for timely execution of configuration tasks.

Key Responsibilities

• Assist with application configuration tailored to client specifications.
• Collect configuration requirements from functional units, business units, and service lines, securing approvals from business owners.
• Plan and complete assigned configuration work within set deadlines.
• Offer ongoing system configuration support to adapt to evolving business needs.
• Support system analysis, design, development, and testing processes.
• Contribute to developing, implementing, and testing patch releases and upgrades.
• Maintain and update the configuration archive with accuracy.
• Ensure full adherence (100%) to configuration standards and procedures.
• Modify existing configuration workflows based on client requirements while maintaining proper documentation and logs.
• Promptly troubleshoot and resolve configuration-related issues.
• Manage MIS reporting and backend support functions.
• Prepare daily and monthly status reports on specified configuration metrics for stakeholders.
• Document configuration standards and provide reports as needed by clients.
• Resolve issues related to change requests swiftly and efficiently.

Performance Deliverables

• Achieve continuous integration and deployment goals.
• Ensure error-free onboarding and implementation processes.
• Maintain throughput percentages and adhere strictly to project schedules.
• Focus on quality and customer satisfaction metrics.
• Deliver on-time results and effectively troubleshoot queries.
• Enhance customer experience and complete assigned certifications for skill development.

Required Skills and Experience

• 5 to 8 years of relevant industry experience.
• Proficient knowledge of Workday HCM Core modules.

Company Vision

Wipro is committed to continuous transformation, driven by bold ambitions and a desire for reinvention. This role offers an opportunity to grow professionally in a company that values innovation and the evolution of its people and business practices.