Commercial Marketing Coordinator

Role Overview

The Commercial Marketing Coordinator plays a pivotal role in orchestrating Snoomart's commercial campaigns and promotional schedules. Acting as a vital hub, this position bridges the gap between Commercial, Marketing, Operations, Product, Content, CRM, and Finance teams to ensure campaigns are flawlessly implemented, timely, and achieve substantial commercial successes.

Key Duties and Responsibilities

• Manage the execution of the Snoomart Commercial Campaign Calendar, ensuring seamless coordination across multiple departments.
• Support Category Managers and Executives in organizing supplier-backed and company-driven promotions.
• Oversee campaign setup, promotional rules, supplier engagement, timelines, and readiness for launch.
• Maintain comprehensive campaign documentation, calendars, trackers, and project plans while proactively addressing potential risks.
• Validate elements like pricing, discounts, product assortment, and promotional content prior to launch.
• Collaborate with Inventory and Operations teams to confirm stock availability for promotions.
• Ensure campaign products are properly categorized, easily searchable, and effectively merchandised within the platform.
• Verify promotional accuracy across all customer interfaces including app banners, landing pages, and collections.
• Coordinate thorough testing of campaigns with relevant parties before going live.
• Serve as the central liaison among diverse teams including Commercial, Marketing, CRM, Content, Finance, and Customer Experience for campaign-related matters.
• Manage campaign assets, creative materials, and communications such as push notifications and emails with Marketing.
• Address and resolve any issues occurring during live campaigns with minimal impact on customers.
• Coordinate digital merchandising efforts including homepage spots, promotional pages, collections, and featured product placements.
• Work with Category Managers to curate product assortments that enhance engagement and maximize sales.
• Optimize search visibility and merchandising layout for promotional items.
• Monitor campaign effectiveness continuously, identifying and acting upon underperforming initiatives.
• Generate regular performance reports focusing on key commercial KPIs and conduct post-campaign evaluations offering improvement suggestions.
• Analyze sales data, promotional lifts, buying behaviors, and campaign outcomes.
• Manage retail media and AdTech campaigns with Snoomart partners ensuring deadlines and objectives are met.
• Track and report on sponsored campaign delivery and performance relative to commitments.
• Research competitors' pricing, promotions, and assortments to benchmark and identify opportunities.
• Observe market and seasonal trends to aid commercial planning and offer actionable insights.
• Identify and implement process improvements for better campaign planning, execution, and reporting including automation.
• Provide general commercial assistance such as reporting, supplier liaison, administrative support, and strategic project aid.

Qualifications and Experience

• Bachelor’s degree in business, marketing, retail management, economics, or related disciplines.
• Between 1 and 3 years’ experience in roles related to commercial coordination, trade marketing, campaign management, category support, marketing coordination, retail, ecommerce, or quick commerce.
• Exposure to grocery retail, FMCG, marketplaces, or Q-commerce environments is highly valued.
• Experience supporting promotional campaigns and managing projects across teams.
• Familiarity with CRM marketing campaigns including push notifications, emails, and in-app messages is beneficial.

Technical Competencies

• Advanced skills in Microsoft Excel and Google Sheets.
• Knowledge of BI and reporting tools such as Power BI, Tableau, or Looker Studio is a plus.
• Strong analytical capability to interpret commercial trends and data.
• Understanding of digital merchandising and customer journey principles in online environments.
• Experience with project management software is advantageous.

Company Overview

Snoonu is a Qatar-based super app revolutionizing everyday life with fast delivery and shopping solutions. Driven by technology and a global team, the company is committed to innovating and enhancing customer experiences by being customer-focused, ethical, creative, and results-oriented while promoting teamwork and ownership.

Perks and Culture

• Work alongside a diverse, global team.
• Access to learning budgets, courses, and development tools.
• High autonomy with ownership of tasks and growth paths.
• Generous and flexible leave policies focused on well-being.
• Agile work methodologies applied across operations and product teams.
• Recognition as a Great Place to Work® certified company.
• ISO 9001:2015 and ISO 45001:2018 certifications emphasizing quality and safety.
• Commitment to sustainability, CSR, diversity, and inclusion fostering a supportive environment.

Additional Information

This role is based onsite in Lusail, Qatar. The company encourages applicants to contribute to an innovative, inclusive, and impactful workplace environment.