Commercial Manager - Parcel & Logistics

About the Role

We are seeking an experienced Commercial Manager to oversee business growth and manage commercial operations for a parcel and logistics company based in Coimbatore, Tamil Nadu. This role requires handling key corporate accounts, improving revenue, profitability, and coordinating across departments to ensure client satisfaction.

Key Responsibilities

• Drive business development and revenue growth in the Coimbatore region.
• Acquire new B2B and corporate clients while nurturing existing key accounts.
• Develop and manage proposals, quotations, rate cards, and commercial agreements.
• Negotiate pricing, contracts, credit terms, and service conditions with clients.
• Track customer-specific revenue, shipment volumes, margins, and yields.
• Identify opportunities to boost profitability and increase shipment volumes.
• Collaborate with Operations to ensure timely pickups, deliveries, and service commitments.
• Address customer escalations and maintain strong client relationships.
• Monitor outstanding payments and coordinate with Finance for collections.
• Prepare sales forecasts, revenue reports, and commercial MIS reports.
• Keep abreast of competitor pricing and evolving market trends.
• Consistently meet monthly, quarterly, and annual business objectives.

Required Skills and Expertise

• Proven experience in B2B sales and business development.
• Corporate and key account management proficiency.
• Strong capabilities in commercial negotiation and pricing strategy.
• Experience managing rate cards and optimizing revenue and margins.
• Effective customer relationship management and credit control.
• Proficient in MS Excel and management information system (MIS) reporting.
• Excellent communication and presentation skills.
• Analytical mindset with a target-driven approach.

Preferred Industry Background

Candidates with experience in courier, express parcel, logistics, transportation, e-commerce logistics, or freight sectors will be preferred.

Educational Qualifications

Graduation in any discipline is required. An MBA or PGDM in Sales, Marketing, Business Administration, or Logistics will be advantageous.

Candidate Profile and Additional Details

• Minimum 5 to 10 years of relevant experience.
• Strong background in B2B/corporate sales with consistent achievement of revenue targets.
• Understanding of logistics and parcel commercial business models.
• Excellent negotiation and relationship management skills.
• Willingness to travel within Coimbatore and surrounding industrial areas as needed.