Client Success Partner - Dutch Speaking (Fluent)

Role Overview

As a member of the Client Success team, you will embody a "Client for Life" approach, ensuring every Gartner client receives far greater value than their investment. Your role involves understanding clients' core business goals, identifying challenges, and providing tailored support to help them make informed decisions. Responsibilities include onboarding new clients, demonstrating the value of Gartner services, and encouraging active usage of products by expansive client teams.

Key Responsibilities

• Establish and nurture relationships with clients across various levels—from senior executives to junior staff in different functions—to guarantee they effectively use their Gartner subscriptions, resulting in high satisfaction, retention, and growth.
• Introduce Gartner's services and capabilities to newly acquired clients, communicating their value to decision makers.
• Lead client discussions to comprehend their priorities and suggest action plans that maximize the return on their Gartner membership.
• Work closely with internal Gartner teams to resolve issues and enhance the value delivered to clients.
• Regularly review client portfolios, assessing performance and important engagement metrics.

Candidate Requirements

• Fluency in both English and Dutch is essential.
• At least 2 years of relevant professional and/or internship experience.
• A demonstrated history of success fueled by a genuine passion for client satisfaction.
• Strong abilities in communication, collaboration, prioritization, critical thinking, and influencing others.
• A bachelor's degree is preferred.

What We Offer

• A collaborative and inclusive culture that values diversity.
• Opportunities for professional growth and unlimited career advancement.
• Comprehensive world-class benefits and competitive compensation tailored for outstanding performers.
• A hybrid work environment supporting productivity both virtually and in vibrant, inspiring community spaces.

About Gartner

Gartner is a global leader in providing actionable business and technology insights to help enterprise leaders succeed. Since 1979, Gartner has expanded to more than 20,000 associates supporting over 13,000 clients worldwide. The company values intellectual curiosity, high standards, and the drive to make a meaningful impact.

Commitment to Inclusion and Equal Opportunity

Gartner fosters an equitable hiring process, embracing candidates from diverse backgrounds, including protected groups, and is committed to providing reasonable accommodations for individuals with disabilities or disabled veterans.

Additional Information

This role is based in London, England, and requires onsite presence. The position does not specify the number of openings or salary information. Gartner offers a dynamic environment with a focus on innovation, especially in artificial intelligence, positioning you to grow professionally in a field that's transforming business landscapes.