Client Services Assistant

About the Role

Located in Doha, this full-time position operates from 8:00 AM to 5:00 PM, Sunday through Thursday, with some flexibility required. Join our award-winning and commercially minded team where your ideas are valued, and you'll have the chance to collaborate with experts and build meaningful relationships while contributing to varied, challenging projects in a supportive environment.

Key Responsibilities

• Provide a professional, warm welcome to clients, visitors, and colleagues, acting as a central office contact point.
• Oversee meeting room operations including booking management, setup, reset, catering coordination, equipment assistance, and regular room inspections.
• Ensure client meetings, internal events, and presentations run smoothly with proper room preparation, technology setup, and hospitality services.
• Manage visitor protocols such as access passes, desk reservations, onboarding support, and arrival arrangements.
• Operate the office switchboard efficiently, ensuring calls are answered promptly, directed correctly, and messages are logged accurately.
• Handle incoming and outgoing mail, courier services, deliveries, archiving, and maintain related records.
• Provide document and administrative assistance including printing, scanning, copying, binding, and business card management.
• Keep stationery, catering, and pantry supplies well-stocked by monitoring and replenishing inventory as needed.
• Conduct regular office inspections to maintain cleanliness, presentation standards, address maintenance issues, and identify health and safety concerns.
• Coordinate with contractors, suppliers, and building management to guarantee a safe, efficient, and well-maintained workplace.
• Support broader facilities and workplace operations such as access control, invoice processing, and office relocations or reconfigurations as required.

Desired Qualifications and Skills

• Experience in customer service, ideally within professional services, corporate, or hospitality sectors.
• Ability to juggle multiple priorities in a dynamic environment confidently.
• Exceptional customer service aptitude with the ability to forge relationships across all organizational levels.
• Strong organizational skills coupled with acute attention to detail.
• Comfortable utilizing workplace technology and reservation systems.
• Flexible, hands-on approach willing to assist with room setups and other operational duties.
• Proactive attitude with a strong sense of ownership for ensuring smooth office and client area operations.