Client Services Assistant

About the Role

We are seeking a Client Services Assistant based in Doha to join our dynamic team. This full-time, office-based position offers hours from 8:30am to 5:30pm or 9:30am to 6:30pm, Monday through Friday. You will be part of a collaborative, award-winning team that values fresh ideas, encourages growth, and supports a commercially minded work environment. Your contributions will directly impact the smooth running of daily office operations and client interactions.

Key Responsibilities

• Act as a welcoming and professional first point of contact for clients, visitors, and staff within the office.
• Oversee meeting room management including booking, setup, resetting, coordinating catering, supporting equipment needs, and conducting daily inspections.
• Assist in the organization and smooth execution of client meetings, internal events, and presentations, ensuring appropriate preparation of rooms, technology, and hospitality.
• Manage visitor protocols such as access passes, desk reservations, aiding new employees, and arranging client arrivals.
• Operate the office telephone switchboard, ensuring prompt answering, correct call direction, and accurate message taking.
• Handle incoming and outgoing postal items, courier services, deliveries, and maintain related records and archiving.
• Provide document and administrative assistance including printing, scanning, copying, binding, and managing business card supplies.
• Monitor and replenish stationery, catering, and pantry stocks to maintain adequate supplies.
• Regularly inspect the office premises for cleanliness, presentation quality, maintenance issues, and potential health and safety hazards.
• Coordinate with contractors, suppliers, and building management to maintain a safe, efficient, and well-kept workspace.
• Support broader facilities management activities like access control, invoice handling, and office moves or reorganizations as needed.

Candidate Requirements

• Experience in customer service roles, ideally within professional services, corporate settings, or hospitality sectors.
• Ability to manage various operational tasks effectively in a busy environment.
• Strong interpersonal skills with an aptitude for building positive relationships at all organizational levels.
• Excellent organizational capabilities and meticulous attention to detail.
• Comfort with using workplace technologies and room booking systems.
• A proactive and flexible attitude, ready to assist with room setups and other operational needs as necessary.
• A responsible, hands-on approach taking ownership to keep the office and client areas functioning smoothly.

Additional Information

Applicants will undergo a two-stage interview process: an initial virtual interview followed by an in-person interview at the office location. Flexibility is provided depending on candidate and role requirements.

If you thrive in a vibrant office atmosphere and enjoy facilitating an outstanding experience for clients, visitors, and colleagues, we encourage you to apply.