- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Bachelor's degree
- Resume
- Required to apply
Where you'll work
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Job description
About Guidepoint
Guidepoint enables comprehensive research workflows for top-tier research teams worldwide. With a global network of over 2 million experts and 1,600 employees, the company delivers real-time access to expertise, primary research, and actionable insights that empower informed business decisions. Services include consultations, surveys, events, proprietary content, and AI-powered tools supporting all stages of decision-making from hypothesis development to validation.
Guidepoint values diversity and inclusion, fostering a welcoming and supportive workplace where individuals from various backgrounds can thrive and contribute meaningfully.
Role Overview
The Client Service team is crucial to Guidepoint’s success, tasked with delivering services efficiently to clients globally. As a Client Service Associate, you will connect clients with expert Advisors across multiple industries by researching relevant sectors and recruiting specialist experts to the network. This foundational position prepares you for advanced roles in project and client relationship management as you progress.
Key Responsibilities
- Analyze client research inquiries and identify suitable subject matter experts internationally across diverse industries and topics.
- Recruit new Advisors through phone, LinkedIn, and other outreach methods by effectively presenting the relevance of their expertise to client projects.
- Screen experts for fit with projects and prepare professional profiles for client review.
- Foster collaborative relationships within Guidepoint teams, offices, and the Advisor community to ensure strong partnerships.
Candidate Profile
- A bachelor’s degree from an accredited institution.
- An engaging personality and ability to converse confidently with professionals at all levels.
- A strong intellectual curiosity and eagerness to learn continuously.
- Excellent verbal and written communication abilities.
- Efficient time management and organizational capabilities.
- A blend of independent initiative and teamwork skills.
- Comfort working in a fast-paced, entrepreneurial environment.
- Fluency in English is mandatory; competence in Bahasa is advantageous but not required.
Benefits
- Competitive salary package.
- Group medical and dental insurance coverage.
- Gym membership benefits.
- A casual and multicultural workplace culture.
- Conveniently located central office.
Minimum education
Bachelor's Degree